Shipping policy

FNDMNTLS™ Shipping Policy

Last Updated: November 1, 2026

At FNDMNTLS™, we believe a great shopping experience extends beyond the products we create. We are committed to providing clear shipping information, dependable order fulfillment, and transparent communication from checkout through delivery.

Please review our shipping policy to understand how orders are processed, shipped, and delivered.

1. Order Processing & Fulfillment

Orders ship within 1–3 business days after an order is placed and payment is confirmed. 

Business days are Monday through Friday, excluding U.S. federal holidays.

Please note:

• Processing time is the time required to prepare and dispatch your order.
• Processing time does not include shipping carrier transit time.
• Orders placed on weekends or holidays generally begin processing on the next business day.
• During major product launches, holiday promotions, or periods of high order volume, processing may take longer than usual.
• If an order experiences a significant fulfillment delay, we will communicate updates when necessary.

Regular merchandise follows our standard fulfillment process. Only products specifically labeled Preorder are subject to preorder fulfillment terms.

2. Free U.S. Shipping on Orders $50+

FNDMNTLS™ offers FREE standard U.S. shipping when your shopping cart reaches $50 or more.

Free shipping is applied automatically. No discount code is required.

How it works:

• Cart total reaches $50 or more: Free standard U.S. shipping is automatically applied.
• Cart total is below $50: Applicable shipping charges are calculated at checkout.
• International orders: Shipping charges are calculated separately based on the destination.

For orders below $50, shipping costs may vary depending on the items purchased, shipping destination, and applicable shipping profiles.

All applicable shipping charges are displayed during checkout before payment is completed.

The free-shipping offer applies to eligible U.S. shipping addresses only.

3. Shipping Methods & Delivery Times

FNDMNTLS™ uses available shipping carriers and fulfillment services to deliver orders to customers.

Shipping methods may vary depending on the destination, package requirements, and product availability.

Processing and delivery are separate stages.

Our standard processing timeframe is typically 1–3 business days. After your order ships, delivery time depends on the shipping carrier and destination.

Estimated delivery information may be displayed during checkout or provided through tracking updates.

Delivery estimates are not guaranteed arrival dates.

Carrier delays may occur due to weather, holidays, transportation disruptions, or other circumstances outside our control.

4. International Shipping

FNDMNTLS™ offers international shipping to eligible countries and regions supported during checkout.

International shipping charges are calculated automatically based on the delivery destination, products ordered, and available shipping services.

International customers should be aware of the following:

• Free U.S. shipping does not apply to international orders.
• Shipping costs are displayed at checkout.
• International delivery times may vary by country.
• Customs inspections and clearance procedures may cause additional delays.
• Import duties, taxes, VAT, customs fees, or brokerage charges may apply.

Unless these charges are expressly included at checkout, international customers are responsible for any applicable import duties, taxes, and customs-related fees imposed by their destination country.

FNDMNTLS™ does not control customs fees or clearance processing times.

5. Preorders & Limited Releases

Certain FNDMNTLS™ products may be available for preorder before their scheduled release or fulfillment date.

A product is considered a preorder only when it is explicitly labeled Preorder on its product page.

Preorder items may have longer fulfillment timelines than regular merchandise.

When purchasing a preorder item:

• Review the estimated fulfillment or shipping timeframe displayed on the product page.
• Understand that estimated dates may change due to production or fulfillment circumstances.
• Orders containing preorder and regular merchandise may ship separately.
• Preorder items are considered final sale and are not eligible for standard returns or exchanges.

Exceptions apply to items that arrive damaged, defective, or incorrect, and to situations where applicable law requires a refund or other remedy.

Any legally required cancellation or refund rights for delayed or unfulfilled orders remain applicable.

6. Multiple Shipments & Split Orders

Orders containing multiple items may arrive in separate packages.

This may occur when products are fulfilled from different locations, require separate packaging, or have different fulfillment schedules.

If your order ships in multiple packages:

• Items may arrive on different dates.
• Separate tracking numbers may be provided.
• One package arriving does not necessarily mean the entire order has been delivered.

Please review your shipping confirmation and tracking information before reporting a missing item.

7. Order Confirmation & Tracking

After completing your purchase, you will receive an order confirmation at the email address provided during checkout.

Once your order ships, a shipping confirmation with tracking information will be provided when available.

Tracking information may take additional time to become active after a shipping label has been created.

Customers can use their tracking information to monitor shipment progress and estimated delivery updates.

If your tracking information has not updated, please allow time for the carrier to process the package before contacting us for assistance.

8. Shipping Address Accuracy

Customers are responsible for entering accurate and complete shipping information during checkout.

Please carefully review your shipping address, including apartment or unit numbers, postal codes, and country information.

If you notice an error after placing your order, contact FNDMNTLS™ as soon as possible.

We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once an order enters fulfillment or has been dispatched.

Orders returned due to incorrect or incomplete addresses may require additional shipping charges if reshipment is requested.

Any refund or reshipment will be handled according to the circumstances and applicable law.

9. Shipping Delays

Although we work to fulfill orders within our stated processing timeframe, occasional delays may occur.

Common causes include:

• Severe weather or natural disasters
• Carrier service interruptions
• Holiday shipping volume
• Customs processing
• Unexpected fulfillment or inventory delays
• Transportation or logistical disruptions

If your order experiences a significant delay before shipment, we will make reasonable efforts to provide an update.

When an order cannot ship within the promised timeframe, customers will receive any notices, cancellation options, or refunds required by applicable consumer protection laws.

10. Lost, Missing, or Undelivered Packages

If your tracking information indicates that your package was delivered but you have not received it, please check your delivery location, mailbox, parcel locker, and any secure areas where packages may have been left.

You may also contact the shipping carrier for additional delivery details.

If your package remains missing, contact FNDMNTLS™ with your order number and tracking information.

We will review the shipment details and assist with investigating the issue.

Depending on the circumstances, an appropriate resolution may include a replacement, refund, or another remedy.

A package marked delivered by the carrier does not automatically eliminate any rights or remedies available under applicable law.

11. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact FNDMNTLS™ as soon as reasonably possible after delivery.

To help us resolve the issue, provide:

• Your order number
• A brief description of the issue
• Clear photographs of the affected item
• Photographs of the packaging, if relevant

We will review the information and determine an appropriate resolution, which may include replacement, refund, or another remedy.

These protections also apply to preorder merchandise.

12. Returned, Refused, or Unclaimed Shipments

Packages may be returned to the sender due to an incorrect address, unsuccessful delivery attempts, refusal of delivery, or failure to complete applicable customs requirements.

If a shipment is returned, FNDMNTLS™ will review the circumstances and available options.

Additional shipping charges may apply when reshipment is requested because of customer-provided address errors or other customer-caused delivery issues.

Any refund eligibility will be determined according to our Return & Refund Policy and applicable law.

13. Returns & Exchanges

Shipping and returns are governed by separate policies.

Eligible regular merchandise may be returned within 30 days of delivery, subject to the conditions outlined in our Return & Refund Policy.

Preorder items are final sale and are not eligible for standard returns or exchanges, except for damaged, defective, or incorrect merchandise, or where required by law.

For eligible international returns, customers are responsible for return shipping costs unless otherwise required by law.

Please review our Return & Refund Policy for full return eligibility requirements, exclusions, and instructions.

14. Contact & Customer Support

If you have questions regarding shipping, fulfillment, delivery, or an existing order, please contact FNDMNTLS™ through the contact information provided on our website.

When contacting us, include your order number and the email address associated with your purchase to help us locate your order.

We are committed to addressing shipping concerns fairly and communicating clearly throughout the order fulfillment process.

FNDMNTLS™

Built to outlast the moment.

Email: info@fndmntls.co

Website: https://fndmntls.co

Thank you for supporting FNDMNTLS™.

Contact

For shipping assistance, contact orders@fndmntls.co or +1 (254) 654-1402.